ERA · Legal
Terms and conditions
Clear documents for a boutique residential project — transparency, compliance and respect for your data.
Updated 3 September 2026
TWO PROPERTIES S.R.L.
RO42298060 · J12/681/2020
Str. Măcesului, Nr. 7, Corp II, Et. 2, Ap. 6, Cluj-Napoca, județul Cluj
1. Scope and acceptance
These Terms and Conditions govern access to and use of the ERA Pipera 150 website, including its pages, apartment inventory, plans, images, contact facilities, viewing-request features and any other information or functionality made available through it (the “Website”). The Website presents the ERA Pipera 150 boutique apartment development in Pipera, Voluntari, Ilfov, Romania (the “Project”), developed and promoted under the La Reserva brand.
By browsing, submitting an enquiry, requesting a viewing or otherwise using the Website, you confirm that you have read and understood these Terms and agree to observe them. If you do not agree, you should stop using the Website. These Terms apply only to use of the Website. They do not themselves constitute a reservation agreement, promise of sale, sale and purchase agreement, construction contract, brokerage agreement or any other contract concerning real property.
If you communicate on behalf of a company or another person, you represent that you are authorised to do so. Persons under 18 should not submit an enquiry without the involvement of a parent or legal guardian. A property transaction may be concluded only by persons having the legal capacity required by applicable law and only through the relevant written contractual documents.
These Terms should be read together with our Privacy Policy and Cookie Policy. The version shown on the Website is effective from the date stated below.
Last updated: 3 September 2026.
2. Operator and contact details
The Website is operated for the ERA Pipera 150 Project by TWO PROPERTIES S.R.L., a limited liability company with its registered office at Str. Măcesului, No. 7, Building II, Floor 2, Apt. 6, Cluj-Napoca, Cluj County, Romania, Trade Registry no. J12/681/2020, Tax ID (CIF) RO42298060. The Project is developed and promoted under the La Reserva brand.
You may contact the ERA Pipera 150 team at:
- Email: contact@era-pipera150.ro
- Telephone and WhatsApp: +40 735 200 100
- Project address: Pipera Blvd. no. 150, Voluntari, Ilfov, Romania
- Registered office: Str. Măcesului, No. 7, Building II, Floor 2, Apt. 6, Cluj-Napoca, Cluj County
References in these Terms to “ERA Pipera 150”, “La Reserva”, “we”, “us” or “our” mean the Website operator (TWO PROPERTIES S.R.L.) and, where the context requires, sales representatives or authorised service providers acting for the Project. The identity of the party that assumes a contractual obligation will always be determined exclusively from the signed contract.
3. Purpose of the website
The Website is an informational and marketing channel intended to help prospective buyers understand the general concept of the Project, review indicative apartment options, make contact with the sales team and request a viewing. Its content is addressed primarily to persons interested in acquiring a residential unit or obtaining information about the development.
No material on the Website constitutes legal, notarial, tax, financial, investment, mortgage, technical or architectural advice. Buying real estate is a significant decision. You should make your own assessment and obtain independent advice from qualified professionals regarding the legal status of a unit, financing, taxation, technical specifications, suitability, expected costs and any other matter important to you.
The Website may describe neighbourhood amenities, travel times, views, nearby services, investment considerations or lifestyle benefits. Such descriptions are general and may depend on route, traffic, season, third-party operations and personal circumstances. They are not guarantees of journey time, uninterrupted views, commercial performance, rental income, resale value or the continued existence of any nearby business or facility.
Website access is generally provided without charge. Telecommunications, internet access and any fees charged by your service provider remain your responsibility. We do not guarantee that every feature will be available on every browser, device or network.
4. Project information and illustrations
4.1 Indicative presentation
Descriptions, areas, dimensions, layouts, floor plans, orientation indicators, room arrangements, finishes, furniture, landscaping, common areas, views, colours, materials, equipment and completion details shown on the Website are presented for general guidance. Computer-generated images, photographs of show spaces, artistic impressions, animations and staging are illustrative. Furniture, decorative objects, vegetation, vehicles, lighting effects and appliances shown in an image may not be included in the sale price.
Plans are not necessarily drawn to scale and should not be used for ordering furniture, executing works or taking construction decisions. Measurements may be rounded and may differ according to the measurement methodology, authorised design, execution tolerances, cadastral documentation and final survey. References to usable, built, total, terrace, garden or common areas must be verified in the unit-specific technical and contractual documents.
4.2 Development changes
The Project may evolve as design, permitting, procurement and construction progress. Subject to mandatory law and concluded contracts, the developer may adjust specifications, materials, technical solutions, landscaping, access arrangements, common facilities, unit numbering or layouts where reasonably required for authorisation, technical, supply, safety, sustainability or execution reasons. Equivalent or superior alternatives may replace depicted products or brands.
Only specifications and plans expressly incorporated into a duly signed contract are contractually binding. Prospective buyers should ask the sales team for the latest unit-specific information and should not rely on an outdated screenshot, downloaded brochure, cached page, third-party listing or earlier conversation.
4.3 Third-party and surrounding development
We do not control neighbouring land, public infrastructure, utility providers, local-authority projects or third-party construction. Statements about the surrounding area reflect information reasonably available at the time of publication and may change. Nothing on the Website is a warranty that a view, level of natural light, access route, traffic pattern or neighbouring use will remain unchanged.
5. Prices, VAT and availability
Any price displayed or communicated through the Website is indicative only, may be expressed exclusive or inclusive of VAT as specifically stated, and is subject to confirmation by the sales team. Applicable VAT depends on the law, rate and eligibility conditions in force at the relevant taxable moment and on the buyer’s circumstances. A change in law, tax authority interpretation or buyer eligibility may alter the total amount payable.
Unless expressly stated in a signed offer or contract, a displayed price may exclude parking spaces, storage areas, furniture packages, upgrades, notarial fees, land-book charges, financing costs, bank commissions, insurance, utility connection or transfer costs, taxes and other transaction expenses. Buyers should request a written breakdown tailored to the selected unit.
Website prices, promotions, incentives and payment plans do not constitute a firm or binding offer and may be corrected, changed or withdrawn without prior notice. An obvious typographical, calculation, technical or feed error does not bind us. A quotation remains subject to its written validity period and conditions.
Apartment inventory changes frequently. A unit marked “available” may already be under discussion, temporarily held, reserved or sold before the Website is updated. Conversely, a unit may return to availability. Adding a preference to an enquiry, discussing a unit, arranging a viewing or receiving information does not reserve that unit. Availability is confirmed only by the sales team and secured only in the manner prescribed by the applicable signed reservation documentation and payment terms.
6. Enquiries and viewing appointments
You may contact us through the lead form, email, telephone or WhatsApp. Please provide accurate, current information and only personal data that is relevant to your enquiry. Submission confirms your request has been transmitted; it does not guarantee a response within a particular period, acceptance as a client, unit availability or an appointment.
When you request a viewing, the proposed date and time remain provisional until expressly confirmed by the sales team. We may suggest an alternative, reschedule or cancel where reasonably necessary because of site access, construction activity, safety, staff availability, severe weather or other operational circumstances. You should follow all site instructions, remain in authorised areas and supervise any accompanying children. Appropriate footwear and protective equipment may be required on an active construction site.
Telephone and WhatsApp communications are convenient preliminary channels. They are not intended for concluding a real-estate transfer or varying a signed property contract. Do not send passwords, full payment-card data or unnecessary identity documents through these channels. If documents are required, the sales team will indicate an appropriate delivery method.
We may decline abusive, fraudulent, automated or irrelevant enquiries. We may also ask reasonable questions to understand your requirements, confirm contact details, organise a viewing or comply with legal obligations applicable to a prospective transaction.
7. Reservations and property purchases
The purchase process is separate from Website use. A property becomes reserved only when the competent contracting entity accepts the reservation in writing, the required documents are signed and any reservation amount is paid and cleared in accordance with those documents. No Website content, form submission, email, chat message, oral statement or viewing creates an obligation to sell or purchase.
Any transaction is subject to contract, satisfactory legal and compliance checks, agreed payment terms, and any formalities required by Romanian law. The contracting entity may request identity, representation, source-of-funds or other information required for know-your-customer, anti-money-laundering, sanctions, tax, accounting or notarial purposes. Failure to supply required information may prevent or delay a transaction.
Before signing, you should review the complete contractual package, including the exact identity of the seller, fiscal identifiers, title information, cadastral references, technical description, unit area, price, VAT treatment, payment schedule, completion and handover rules, warranties, remedies and termination provisions. Where there is any inconsistency between this Website and a signed contract, the signed contract prevails.
Mortgage approval and other financing are matters between you and your chosen lender. Any reference to a financing possibility or introduction to a bank or broker is not a guarantee of eligibility, approval, valuation, interest rate or disbursement. You remain responsible for meeting payment deadlines even where financing is delayed, unless your contract expressly provides otherwise.
8. Acceptable use
You may use the Website for lawful personal or internal business purposes connected with evaluating the Project. You must not:
- use the Website unlawfully, fraudulently, deceptively or in a way that infringes another person’s rights;
- submit false contact details, impersonate another person or misrepresent your authority or intentions;
- introduce malware, malicious code, harmful requests or content designed to disrupt systems or obtain unauthorised access;
- probe, scan, test or bypass security, authentication, consent or access-control mechanisms without written permission;
- scrape, crawl, harvest, index or systematically extract apartment data, images, plans, personal data or other content by automated means, except for ordinary search-engine indexing authorised by our technical settings;
- send spam, repeated nuisance enquiries, unlawful marketing or content that is threatening, defamatory, discriminatory, obscene or otherwise harmful;
- copy or republish Website content to market a property, create a competing database or imply an association with ERA Pipera 150 or La Reserva; or
- overload, interfere with or attempt to reverse engineer the Website or its supporting services.
We may restrict or block access, preserve relevant evidence and report suspected unlawful conduct where reasonably necessary. Such action does not limit any other legal remedy.
9. Intellectual property
The Website and its content—including the ERA Pipera 150 and La Reserva names and signs, design, copy, photographs, video, graphics, architectural presentations, plans, renders, icons, software, databases and selection or arrangement of materials—are protected by copyright, trademark, design, database and other intellectual-property laws. Rights belong to us, Project partners or identified licensors.
We grant you a limited, revocable, non-exclusive, non-transferable permission to view the Website and save or print reasonable extracts solely for your own evaluation of the Project. You must retain notices and must not modify, commercialise, distribute, publicly display, frame, reproduce at scale, license, sell or create derivative works from the content without prior written consent from the relevant rights holder.
No Website use grants ownership or any licence beyond the limited permission above. You may link to a public page fairly and lawfully, provided the link does not damage our reputation, suggest endorsement or display the Website in a misleading frame. We may ask you to remove a link where these conditions are not met.
If you believe Website material infringes your rights, contact contact@era-pipera150.ro with identification of the material, the right concerned, your contact details and supporting information. We will assess substantiated notices in good faith.
10. Third-party services and links
The Website may provide links or interaction options involving third parties, including WhatsApp, map services, social networks, video hosts, analytics providers, advertising platforms or external property and financing resources. Third parties operate under their own terms and privacy practices. A link is provided for convenience and does not mean that we control, guarantee or endorse all third-party content, security or availability.
When you choose a WhatsApp link, your device may open a service operated by a Meta group company and data may be processed under WhatsApp’s terms. Your mobile operator or platform provider may charge fees. You are responsible for checking the recipient before sending information and for deciding what to disclose.
We are not responsible for transactions you independently conclude with a third party merely because that party was mentioned or linked. Complaints about a third-party service should ordinarily be addressed to its operator, without prejudice to any rights you may have against us under mandatory law.
12. Disclaimers
We use reasonable efforts to keep Website content useful and current, but the Website is provided on an “as available” basis. To the extent permitted by law, we do not warrant that it will be uninterrupted, error-free, secure, compatible with every device, free from harmful components or that every item of information will always be complete, accurate or current.
Website content is not a binding representation concerning the final Project, a particular apartment or the financial consequences of a purchase. Illustrative renders, floor plans and general specifications must be verified against current contractual documents. Past or projected market information does not guarantee future value, demand, yield or liquidity.
Nothing in these Terms excludes warranties or obligations that cannot lawfully be excluded, including mandatory consumer protections. Any express warranty concerning a unit, construction works, equipment or remedy is governed by applicable law and the relevant signed sale or warranty documents, not by general Website content.
13. Limitation of liability
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by fault where such liability cannot be excluded, or any other responsibility that mandatory law does not permit us to restrict. Statutory rights of consumers remain unaffected.
Subject to that qualification and to the maximum extent permitted by law, we are not liable for indirect or consequential loss arising solely from Website use, including loss of profit, revenue, opportunity, anticipated savings, business, goodwill or data. We are not responsible for loss caused by reliance on indicative prices, changing availability, illustrative material, third-party content, an incompatible device, internet failure or unauthorised conduct outside our reasonable control.
You should take reasonable precautions, including using updated software, checking communications and independently verifying material information before acting. We do not accept responsibility for a decision to incur travel, professional, financing or other costs before an appointment, quotation, reservation or transaction has been formally confirmed.
Where liability connected solely with free Website access may lawfully be limited, our aggregate liability will not exceed the direct loss reasonably foreseeable from the relevant breach. This paragraph does not govern liability under a later property contract; that contract and mandatory law will determine the parties’ rights and remedies.
14. Changes and website availability
We may update Website content and these Terms to reflect Project progress, changes in functionality, legal requirements, security practices or business operations. The revised version applies from the date published and does not retrospectively alter an already signed property contract. You should review this page periodically and retain any contractual documents separately.
We may suspend, withdraw, restrict or change all or part of the Website without notice, particularly for maintenance, security, legal or operational reasons. We are not obliged to maintain an archived version, a particular apartment listing or any specific feature. We may correct errors as soon as reasonably practicable after becoming aware of them.
15. Governing law and disputes
These Terms and non-contractual matters arising from Website use are governed by Romanian law. If you have a concern, please contact us first at contact@era-pipera150.ro and describe the issue and requested resolution. We will seek to review the matter in good faith.
If a dispute cannot be resolved amicably, it may be submitted to the competent Romanian courts determined under applicable procedural and consumer law. A consumer retains any mandatory right to bring proceedings before another competent court or to use an available statutory alternative dispute-resolution mechanism. Nothing in these Terms requires a consumer to waive protections granted by the law applicable to them.
Disputes concerning a reservation or sale are governed by the dispute and governing-law terms of the relevant agreement together with mandatory law.
16. General provisions
If any provision of these Terms is held invalid, unlawful or unenforceable, it will be interpreted or reduced to the minimum extent necessary and the remaining provisions will continue in effect. A delay or failure to enforce a right is not a waiver of that right. Headings aid navigation and do not affect interpretation.
You may not assign rights arising solely from Website use where assignment would prejudice security or legal compliance. We may arrange for Website operation through affiliates or service providers, while remaining responsible to the extent required by law.
These Terms are available in English and may also be provided in Romanian. Where a translation differs, the language designated in a signed transaction document governs that transaction. For matters limited to Website use, the version required to prevail by mandatory Romanian law will apply.
Questions about these Terms or requests for current Project and unit information may be addressed to contact@era-pipera150.ro, by telephone or WhatsApp at +40 735 200 100, or through the Website enquiry form. The operator is TWO PROPERTIES S.R.L. (Trade Registry J12/681/2020, CIF RO42298060), registered office Str. Măcesului, No. 7, Building II, Floor 2, Apt. 6, Cluj-Napoca, Cluj County, Romania.